Privacy Policy

1. Data We Collect

We only collect personal data that is necessary to provide you with our B2B services, request quotes, and respond to inquiries. This includes:

• Identity Data: Full Name.
• Contact Data: Email address, phone number.
• Professional Data: Company name, job title, industry, and material sourcing requirements.
• Technical Data: IP address, browser type, location information (country level), and usage metrics collected via cookies.

2. Purpose of Collection & Legal Basis

We collect and process your personal data under the following legal bases:

• Performance of a Contract: To process your material sourcing quotes, manage your account, and fulfill order requirements.
• Consent: When you subscribe to our newsletter or opt-in to marketing communications.
• Legitimate Interests: To secure our website, prevent spam/abuse (via Google reCAPTCHA), and understand user behavior to improve our services.
• Legal Obligation: To comply with tax, corporate governance, and export control regulations in India and international jurisdictions.

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements:

• Quote & Sourcing Requests: Maintained as active business history. Inactive accounts are archived after 5 years unless requested otherwise.
• Newsletter Subscriptions: Retained until you opt-out or unsubscribe.
• Technical Logs & Analytics: Retained for a maximum of 12 months.

4. Your Rights

Depending on your jurisdiction (such as India under the DPDPA or the EU under the GDPR), you have specific rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: You can request that we correct incomplete or inaccurate data.
• Right to Erasure (Right to be Forgotten): You can request that we delete your personal data when it is no longer needed.
• Right to Restriction: You can request that we restrict processing of your data in certain circumstances.
• Right to Data Portability: You can request the transfer of your data in a structured, machine-readable format.
• Right to Withdraw Consent: You can withdraw consent for newsletters or cookies at any time.

5. Data Security & International Transfers

Your information is stored securely on servers located in India and hostings configured via Vercel. We implement appropriate technical security measures (SSL encryption, firewalls, rate limiting) to prevent unauthorized access, loss, or alteration of data.

For global clients, your data may be processed outside the EEA. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to secure these transfers.